I was getting might pissed off with my Warwick Streamer LX Jazzman as I coudn't get a low B string to fit through the bridge, and had a pile of low B's sitting at home which were useless to me, so I fired off a complaint to Warwick. Fully expected not to hear back from them, but go an email from the vice president of Warwick explaining that I should be using tapered strings and they were sending me out some of their new EMP string guage of my choice. Decent customer service I say:up: