The flat above my Aberdeen flat has a leak somewhere that has been coming through the ceiling in my kitchen. My tenant has spoke to the tenants above and they are unable to spot any leak as the pipework is all enclosed.
I've emailed the landlord of the flat but she's a fucking cow who never responds to emails when there's a problem and money will be involved. She also lives in Dubai. I've emailed her letting agent who say the flat is not managed by them so all they can do is email her...
Presumably the tenants above can call out an emergency plumber and claim the costs back from the landlord or the agent, but what happens with getting the ceiling fixed in my flat? Do I have to claim from home insurance, or is this something that the other landlord would be responsible for paying for?
Not such a quick question, but hey ho.