I agree with this although something which equally annoys the shit of me is when someone is actually making a complaint in a nice way, and the person behind the counter clearly has an attitude problem. For example, I was in Triple Kirks the other day (first time in ages, thought it might have changed, I was wrong) walked up to the bar right in front of a barmaid who was having a chat with her mate who was sat at the bar. Normally I don't mind, but having to wait for almost five minutes until she finished the convo, only to be greeted with "well?" me "sorry?" her "you want summin or what?" me "yes, put down the face and get me a pint...if that's alright with you" some people, eh? o_O Anyways, another one of my pet hates is people who go out for lunch from work...yet keep their lanyard on around their neck. What are you trying to say? "look at me, i have a job" cunts.