framheim Posted June 8, 2006 Report Share Posted June 8, 2006 anyone else had any problems with this company? i ordered a laptop bag from them on the 3rd of may and paid for standard delivery(was meant to arrive in 2-3 days) yet it was late and when it did arrive it was the wrong bag. i sent it back promptly(though i paid to return it) via the method outlined in their returns procedure and it took 3 weeks to get to their return depot. they sent me an email last week saying my satisfaction is important to them and that someone would be in touch by email or phone but still nothing so i sent an email to them yesterday which is meant to be answered within 24 hours but that's passed now and still no word. i just want a bag for my laptop! internet shopping sucks. Quote Link to comment Share on other sites More sharing options...
bifta23 Posted June 8, 2006 Report Share Posted June 8, 2006 pixmania are a total nightmare mate…had similar experience and gave up waiting an eternity for a camera and eventually after much hassling got a refund. Heard plenty of other folk complaining about them tooGet a refund and go somewhere else. Quote Link to comment Share on other sites More sharing options...
KeirBobs Posted June 8, 2006 Report Share Posted June 8, 2006 Bought a camera from them almost 2 years ago and had absolutely no problems. Arrived 2 days later via DHL and made me happy. Maybe now that they're bigger maybe they're not as good as they were. Think all orders came from France when i used them but now i believe they have a UK depot too. However you'd think it'd be quicker to send something within the UK... Quote Link to comment Share on other sites More sharing options...
Spoonie Posted June 8, 2006 Report Share Posted June 8, 2006 Bought a camera from them almost 2 years ago and had absolutely no problems. Arrived 2 days later via DHL and made me happy.i had the same experience. unlucky dude and i hope it sorts itself out soon. /x Quote Link to comment Share on other sites More sharing options...
framheim Posted June 8, 2006 Author Report Share Posted June 8, 2006 Bought a camera from them almost 2 years ago and had absolutely no problems. Arrived 2 days later via DHL and made me happy. Maybe now that they're bigger maybe they're not as good as they were. Think all orders came from France when i used them but now i believe they have a UK depot too. However you'd think it'd be quicker to send something within the UK...i think it goes to their uk depot then on to their main place in france, hence why it took so long. Quote Link to comment Share on other sites More sharing options...
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