OK Skuzzlebutt, in response: It is indeed - a very good feeling. I'm totally getting the hang of the floater' date=' and the sounds is sooo good. It was about then - and I do realise this. However, I had literally had about 2/3 mins before having it 'Politely mentioned' (yeah!) to me - not very good when your spending a lot of money in one shop - sorry but to me, thats bad service. Now this wouldn't have hugely bothered me, except when I came back over 5-10 mins later, the two 14 year olds were still on the f**king amp!!! So, sorry, but I (the paying customer) gets 3 mins, and they get as long as they like to piss around!! wtf? I don't care - it happened' date=' I was there. I was (in no uncertain terms) told, unless there was an actual defect with the guitar, I would have to pay a £30ph (£30 min) charge for time spent going over anything on the guitar. Fair enough, I spent a lot of money on drums and related products in there when I was younger, and never had any problems. On Saturday I did, the guy who served me must have been 18 with short spiky(ish) black/brown hair, and for me - he has given R&B a really bad rep. Guess so..... The last 2 quotes weren't mine so that'll do for now. In short - I'm not saying R&B is terrible, and no-one has ever had good service there. But reputations are fragile, and R&B have destroyed theirs in my eyes - as it wasn't just this guy, it was the smug looks on most of the staffs faces, the fact that 2 other guys did not intervene on our conversation, if this guy was getting it so wrong - they just ignored it, the fact the guy obviously felt two kids who want to play were more important than a potential customer etc etc. Bruce Millers - none of these problems. Felt great, reassured. confident, happy - I WANTED them to have my business It's all just an opinion tho!!