Robin Thornton
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Marketing truth 1: One satisfied customer may tell one prospective customer. One dissatisfied customer will tell ten.
Marketing truth 2: Disengaged business = disengaged customers.
I went to Sibelius.com to buy a score writing package. They directed me away to buy the product elsewhere.
Having found a seller, the product didn't install properly. Sibelius also disengage from after sales.
I say this to warn anyone thinking buying score writing software.
Referrals are how services work....