Guest Gladstone Posted October 5, 2011 Report Share Posted October 5, 2011 Anyone know anything about Word?I'm using the 2010 version at work and the problem I'm having with a document is to do with tracked changes.A guy emailed me a document with tracked changes (which showed up red).My tracked changes are showing up blue until I hit save (or save as) and once the document is saved, my track change turn red and it looks like all track changes (and comments) have been made by the same person.The options shows that the tracked changes should be coloured "by author" - no idea what else to try!Any ideas? Quote Link to comment Share on other sites More sharing options...
The Milner Posted October 5, 2011 Report Share Posted October 5, 2011 Burn your computer. Quote Link to comment Share on other sites More sharing options...
Guest Gladstone Posted October 5, 2011 Report Share Posted October 5, 2011 Thanks for that.I'm sure that will get my work done. Quote Link to comment Share on other sites More sharing options...
The Milner Posted October 5, 2011 Report Share Posted October 5, 2011 Sorry about as helpful as a kick in the nuts.Are you both using the same version of word? Quote Link to comment Share on other sites More sharing options...
Guest Gladstone Posted October 5, 2011 Report Share Posted October 5, 2011 No idea - I don't think that matters though as I saved it as a word 97-2003 version and saved it as a 2010 document and the same thing happened. From a bit of googling, I think I've worked out what the problem is but haven't yet found out how to solve it. In Word 2003 and earlier' date=' this is the result of Tools | Options | Security:Remove personal information from file properties on save. There is a similarsetting in Word 2007. [/quote']If I click on the show markup drop down menu, and then on reviewers it shows only one reviewer "Author" - so there must be somewhere I need to add a reviewer or undo that option above. Problem is, there is no tools/option/security tab to be found anywhere in 2010! Quote Link to comment Share on other sites More sharing options...
The Milner Posted October 5, 2011 Report Share Posted October 5, 2011 i was more thinking the other person may be using the newest version, we have a few issues in our office with different versions of excel clashing with each other at times, its the 2003 version we have in our office so i cant have a look for you im afraid. Quote Link to comment Share on other sites More sharing options...
soundian Posted October 6, 2011 Report Share Posted October 6, 2011 Try review>share workbook There's an option there to allow changes by more than one user at the same time. You can't change the track change history option etc without enabling that so I reckon that's what you need. This episode was brought to you by the letter F and the number 1. Quote Link to comment Share on other sites More sharing options...
Cabbage Posted October 6, 2011 Report Share Posted October 6, 2011 could it be that your word is set with defualt user details, as was the previous users so you are both editing as "registered user" or something like that?If you forward me you bank details we can proceed with resolving the issue, Thank you please. 1 Quote Link to comment Share on other sites More sharing options...
Cabbage Posted October 6, 2011 Report Share Posted October 6, 2011 In word 2007 the change is done here:Review>Track Changes>Change User Name>Popular>Personalize your copy of Microsoft Office>User name: Jimmy Cranky Quote Link to comment Share on other sites More sharing options...
Guest Gladstone Posted October 6, 2011 Report Share Posted October 6, 2011 could it be that your word is set with defualt user details, as was the previous users so you are both editing as "registered user" or something like that?If you forward me you bank details we can proceed with resolving the issue, Thank you please.This does seem to be the problem, but I can't work out how to resolve it!My Word is already personalised so that comments have my initials and hovering over tracked changes show my name. It's just this particular document that when I save it, it reverts to all comments and tracked changes being the same colour and marked as "Author". Quote Link to comment Share on other sites More sharing options...
Cabbage Posted October 6, 2011 Report Share Posted October 6, 2011 In previous word versions I think the name would have came from the registered user of the software, maybe if it is not specified it reverts to "author". In word 97 the details came from the registered licence holder. not sure on the newer versions, the version of 2007 I use picks up my work user name, but it doesn't do it for everyone, some people only aprear as "author" or "registered user". Quote Link to comment Share on other sites More sharing options...
Guest Gladstone Posted October 6, 2011 Report Share Posted October 6, 2011 The IT guy finally got back to me and he managed to sort it out pretty quickly.File --> Options --> Trust Center --> Trust Center Settings --> Privacy OptionsThen untick the box that says "Remove personal information from file properties on save"That was what I was looking for I just couldn't bloody find it! Quote Link to comment Share on other sites More sharing options...
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