Rachie Posted August 13, 2008 Report Share Posted August 13, 2008 Calling all you lovely, clever IT people. My computer appears to have acquired some bastarding spyware/malware/virus or something equally pesky that is sending hundreds of spam e-mails using my ISP.The only way I'm aware of the problem is that my Symantec e-mail scanner is going absolutely nuts scanning about 20 odd outgoing emails per second (I wish I were exaggerating...) and I'm occasionally getting error messages as some of them are bounced back from the intended recipients allowing me to see that the subjects are things like "Reliable software for you" etc etc.I've run Spybot S&D, I've run Ad-aware, (both of which came up with a few things and cleaned them off) I have updated my Norton software and scanned with that and still the problem continues. Really reaching the end of my tether here as I've been trying to sort this since yesterday evening...If anyone can help I'd be very grateful, cheers. Quote Link to comment Share on other sites More sharing options...
Chris Posted August 13, 2008 Report Share Posted August 13, 2008 If you can paste the text of the email that's being sent out that might be helpful in diagnosing the exact virus/trojan that's doing the damage. In the meantime I'd keep your computer offline as much as possible.Have you got firewall software (even windows firewall) running as well?Did any of the antivirus software etc actually find anything? Quote Link to comment Share on other sites More sharing options...
Rachie Posted August 13, 2008 Author Report Share Posted August 13, 2008 I do not have the exact text in the e-mails because it is not coming from my e-mail client - I've kept it closed since this started and when I have checked it briefly there's been nothing in the sentbox or outboxes. It seems to be different things that's being sent out because no two subject lines have been the same and they only come up when there's an error in the sending such as when the recipient server bounces it back as spam. The latest has been "Cheap and excellent software - too good to be true? Read information below!"I have firewall protection with Norton and I have Windows firewall. Norton anti-virus has found nothing. Spybot found 3 trojans and removed them along with about 50 tracking cookies but whenever I used to have spybot in the past that was a normal days work for the damn thing.Ad-aware found about 6 infected files but gave no details as to what they were.The problem has persisted despite running both.I don't have access to another computer so I can't exactly get the help I need without being online. Double edged sword, I know. Quote Link to comment Share on other sites More sharing options...
Johnny Mac Posted August 13, 2008 Report Share Posted August 13, 2008 These guys are usually quite helpful:Gladiator Security Forum -> HELP! Think you are Infected? Quote Link to comment Share on other sites More sharing options...
Lemonade Posted August 13, 2008 Report Share Posted August 13, 2008 *Going into IT mode*Have you tried switching it off and back on again?It doesn't sound like spyware or any of that good stuff, just a good old fashioned virus. Have you got the latest version of your anti-virus software? Do a check for updates cos it might be something fairly new that your anti virus won't pick up if it';s out of date. If you can find out the names of any of the trojans there is usually instructions on how to get rid of them on any of the anti-virus websites. Do a google search. That's about as much as I can offer sorry.... Quote Link to comment Share on other sites More sharing options...
Rachie Posted August 13, 2008 Author Report Share Posted August 13, 2008 As I said in my original post, everything with Norton is up to date - I ran it all this morning. Any of the trojans detected were already removed, so telling me to google something I can't find really isn't helpful. Quote Link to comment Share on other sites More sharing options...
Johnny Mac Posted August 13, 2008 Report Share Posted August 13, 2008 Post a message up on that link I sent you.They usually can tell you what to check regarding any problems.They'll probably ask you download and run HiJack this too. Quote Link to comment Share on other sites More sharing options...
french_disko Posted August 13, 2008 Report Share Posted August 13, 2008 Download vundofix.exe (google it & it's the first result).Switch off System Restore before you run it (in case anything is resident there & installs itself each time you reboot) - right click on My Computer - Properties - System Restore - Tick the Turn Off System Restore. Run Vundofix, reboot & run again. Might do f*ck all but you never know.... Quote Link to comment Share on other sites More sharing options...
Rachie Posted August 13, 2008 Author Report Share Posted August 13, 2008 Well I defragmented my C: drive and ran all 3 programmes again and it seemed to have done the trick until literally 30 seconds ago where it started up all over again. Gah! Took off a Trojan "Win32.Banker.aipy.rtk" with spybot but that's all it really found.I shall try the forums and programmes you suggested just now. Thanks! Here's hoping something works soon Quote Link to comment Share on other sites More sharing options...
Captain America Posted August 13, 2008 Report Share Posted August 13, 2008 Just curious but when you ran spybot did you run it with windows in safemode? It usually has better results when windows is in safemode. I didn't read all your previous posts so might have just missed you saying it.I've always found spybot to find all trojans etc. Quote Link to comment Share on other sites More sharing options...
Rachie Posted August 13, 2008 Author Report Share Posted August 13, 2008 I haven't run it in safemode no, I'll try that if I get no joy from the other stuff first. Quote Link to comment Share on other sites More sharing options...
Rachie Posted August 13, 2008 Author Report Share Posted August 13, 2008 Update: I think it's sorted. The guys at the gladiator forum told me to use a programme called SDFix whilst windows was in safemode, and it seems to have done the trick. It picked up a Trojan called "lanmandrv". Here's hoping that that's the end of it! I'm off to download Firefox. Sod IE, I no longer trust it as far as I can throw it.Thanks for the help guys, I hope this post isn't premature... *touch wood* Quote Link to comment Share on other sites More sharing options...
Steve_Start Posted August 15, 2008 Report Share Posted August 15, 2008 If it's fixed you should now go through this thread here How to Protect yourself from malware! - MajorGeeks Support Forums brilliant advice on keeping your PC clean after you've just cleaned it...(As advised in there get rid of Norton, and only run 1 firewall!) Quote Link to comment Share on other sites More sharing options...
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