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PrincessHolly

Supporterness

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I appear not to be a supporter anymore. Am I being told off for something?!

Also, I thought I'd set it up so that I would automatically pay my subscription every month but last month I got a reminder saying I need to pay. I'm a bit confused.

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no you can set up the subscription in paypal so you only have to do it once. I'd go to paypal and have a look at your account and see if there's antyhing wrong with it

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When I follow the paid subscription link through my user cp it leads me to paypal which charges me 2 for 1 months subscription. I just can't figure out how to not have to do this every month.

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Okay, here is the deal. Before, the Supporters scheme used to be an automatic monthly recurring within PayPal. However recently it switched back to the default of a monthly one-off payment and you have to re-subscribe to the Supporters scheme from within the Paid Subscriptions part of your Control Panel settings each month (assuming you want to continue being a Supporter of course).

It's a pain I know - but it will go back to an automatically recurring monthly payment once the new web site goes live. Sorry for the inconvenience.

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