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We apologise for the delay. Your call is in a queue and will be answered as soon as..


Afro Droid

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Apparently if you don't press any buttons when they ask you to' date=' you get put through to someone straight away[/quote']

Wrong - I got a call once from an elderly lady who phoned from her neigbour's becasue she didn't have a touchtone phone, and thus couldn't get past the automated menu. Another impressed customer!

Tip to the thread starter - if it's 150 you're calling, press '9' before the menu kicks in - it will bypass the menu and stick you up the queue (slightly).......

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Wrong - I got a call once from an elderly lady who phoned from her neigbour's becasue she didn't have a touchtone phone' date=' and thus couldn't get past the automated menu. Another impressed customer!

Tip to the thread starter - if it's 150 you're calling, press '9' before the menu kicks in - it will bypass the menu and stick you up the queue (slightly).......[/quote']

the '9' option also works on 151 as well. or so i'm told. i didn't notice any difference. even transferring the customer takes ages. mind you, when i phoned up customer services last week, i got through no problem..

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