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Guest Bob
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Guys, first this the wrong forum to post things like this so please make these kinds of posts in the Technical Problems forum in the future.

Secondly, I too have noticed the slow speed and have now made my server admins aware of this and so this problem is now getting investigated. In the mean time to rule out possible network problems can you all launch a command prompt window and type in the following:

tracert www.aberdeen-music.com

And then post the results of the trace route in this thread as a reply. Thanks.

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Guest avalanche

C:\Documents and Settings\Caryn>tracert www.aberdeen-music.com

Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1

2 <1 ms <1 ms <1 ms 192.168.0.7

3 59 ms 61 ms 39 ms 81-86-143-182.dsl.pipex.com [81.86.224.1]

4 51 ms 62 ms 30 ms 81-86-224-1.dsl.pipex.com [81.86.224.1]

5 32 ms 31 ms 30 ms 62-241-161-53.dsl.pipex.com [62.241.161.53]

6 28 ms 30 ms 31 ms 62-241-161-97.dsl.pipex.com [62.241.161.97]

7 45 ms 30 ms 30 ms xchangepoint-1.lhr1.above.net [217.79.160.12]

8 28 ms 46 ms 30 ms so-4-1-0.cr1.lhr3.uk.above.net [208.184.231.174]

9 107 ms 107 ms 109 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

10 122 ms 156 ms 124 ms pos11-0.pr1.atl4.us.above.net [64.125.29.37]

11 121 ms 124 ms 124 ms 64.124.17.5.gnax.net [64.124.17.5]

12 121 ms 124 ms 124 ms L3-ATL-3.gnax.net [209.51.131.78]

13 247 ms 135 ms 151 ms 63.247.82.59

Trace complete.

C:\Documents and Settings\Caryn>

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Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1. 207ms 206ms 200ms imsnet-cl12-hg31.ealing.mdip.bt.net [213.120.208.161]

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

-

- Continue trend..... ditto ditto ditto

-

30. * * * Request timed out.

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Originally posted by Bob:

Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1. 207ms 206ms 200ms imsnet-cl12-hg31.ealing.mdip.bt.net [213.120.208.161]

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

-

- Continue trend..... ditto ditto ditto

-

30. * * * Request timed out.

Your ISP and/or firewall is blocking ICMP traffic so you can't perform a tracert properly. Don't be too worried by the request time-out messages.

The server admins have performed a once over of the server and it looks fine. They have disabled a few unused modules to free up memory and processor usage so I would be interested to hear if any of you have noticed a difference in access speed.

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Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1 43 ms 40 ms 40 ms lon1-adsl9-2.nildram.net [81.6.205.65]

2 40 ms 44 ms 40 ms lon1-9.nildram.net [213.208.106.194]

3 44 ms 40 ms 40 ms lon1-10.nildram.net [195.149.20.141]

4 44 ms 40 ms 40 ms rt0.thdo.bbc.co.uk [212.58.239.9]

5 40 ms 40 ms 44 ms rt1.thdo.bbc.co.uk [212.58.239.13]

6 39 ms 42 ms 44 ms mfnx-gw-a.lonap.net [193.203.5.16]

7 43 ms 42 ms 42 ms so-4-1-0.cr1.lhr3.uk.above.net [208.184.231.174]

8 114 ms 113 ms 113 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

9 123 ms 124 ms 122 ms pos1-0.pr1.atl4.us.above.net [64.125.29.41]

10 152 ms 122 ms 124 ms 64.124.17.5.gnax.net [64.124.17.5]

11 126 ms 130 ms 128 ms L3-ATL-3.gnax.net [209.51.131.78]

12 129 ms 132 ms 130 ms 63.247.82.59

Trace complete.

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  • 2 weeks later...
Guest onlynik

Neil,

I too have noticed this week that the time to load both at home and work has been taking a long time, agian mainly the forum threads rather than loading the forums.

He's the trace routes for home and work.

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Nik.BLACKBOX>tracert www.aberdeen-music.com

Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1 95 ms 55 ms 49 ms 10.0.0.2

2 41 ms 60 ms 65 ms gadamer-dsl.zen.net.uk [62.3.83.3]

3 96 ms 58 ms 22 ms erazmus-ge-0-0-1-1.wh.zen.net.uk [62.3.80.193]

4 90 ms 65 ms 123 ms lorenz-so-0-1-0-0.te.zen.net.uk [62.3.80.45]

5 42 ms 45 ms 29 ms ge9-0.mpr2.lhr1.uk.above.net [195.66.226.76]

6 * 102 ms * so-4-1-0.cr2.lhr3.uk.above.net [208.185.156.2]

7 71 ms 109 ms 40 ms so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]

8 110 ms 113 ms 113 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

9 146 ms 117 ms 128 ms so-6-2-0.cr1.atl2.us.mfnx.net [208.185.0.230]

10 156 ms 114 ms 155 ms 64.124.17.5.gnax.net [64.124.17.5]

11 120 ms 172 ms 113 ms L3-ATL-3.gnax.net [209.51.131.78]

12 163 ms 113 ms 137 ms 63.247.82.59

Trace complete.

C:\Documents and Settings\Nik.BLACK-BASTARD>

Microsoft Windows 2000 [Version 5.00.2195]

© Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert www.aberdeen-music.com

Tracing route to aberdeen-music.com [63.247.82.59]

over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.9.200.253

2 <10 ms <10 ms <10 ms 192.168.1.13

3 <10 ms <10 ms <10 ms 10.20.30.5

4 <10 ms <10 ms <10 ms ge0-10.swcore01.abz0.ifb.net [194.105.165.158]

5 <10 ms <10 ms <10 ms fe5-1.core01.abz0.ifb.net [194.105.166.254]

6 <10 ms <10 ms <10 ms xo-gw.core01.abz0.ifb.net [194.105.167.221]

7 16 ms 31 ms 16 ms se4-0-1-xfs-ptp-ifb.HE6.core.rtr.gxn.net [194.14

3.162.41]

8 16 ms 15 ms 15 ms gb3-0-llb-x-many.HE12.core.rtr.gxn.net [194.143.

163.214]

9 16 ms 31 ms 15 ms pos5-0-llb-oc12-x-he12.TH30.core.rtr.gxn.net [19

4.143.164.25]

10 15 ms 31 ms 16 ms gb2-0-llb-x-many.TH4.core.rtr.gxn.net [194.143.1

63.136]

11 15 ms 16 ms 31 ms 201.ge4-0.mpr1.lhr1.uk.mfnx.net [209.249.203.137

]

12 15 ms 16 ms 31 ms so-4-1-0.cr1.lhr3.uk.above.net [208.184.231.174]

13 93 ms 94 ms 94 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

14 94 ms 109 ms 109 ms pos1-0.pr1.atl4.us.above.net [64.125.29.41]

15 94 ms 109 ms 110 ms 64.124.17.5.gnax.net [64.124.17.5]

16 93 ms 110 ms 109 ms L3-ATL-3.gnax.net [209.51.131.78]

17 93 ms 110 ms 109 ms 63.247.82.59

Trace complete.

C:\Documents and Settings\Administrator>

nik

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Both the network and the server are running fine at present and were when people started to report problems as well. However, I'm going to have a few unused modules in Apache removed to free up some system memory and we are also going to look at further optimising the MySQL and Apache configurations. So hopefully things should get faster as time goes on.

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