I went in the otherday to try out a guitar through an amp i told him i was looking into buying a second hand version of it and thought i'd try it out here first (Hot rod deluxe) even though i didn't make it clear i was also wanting to buy a new guitar/actually looking to make a purchase he still showed me how to work it, the settings, etc and didn't really care about where i was getting from where, he just seemed happy to help. Only time i've ever felt i've had a problem with the staff is when i was starting guitar at about 14 and was looking to buy a telecaster, guitar teacher told me i should try them out, get a feel of them first, so i went in and seen a shiney new 72 so just picked it up and started having a quick blast of it, nothing wrong there, then some arse came up and asked me if i could put it down cuz the price blah blah blah then i tried to speak to him bout my guitar teacher and he said he was too busy, apologised then waited for me to leave/pretty much escorted me. Music shops should be encouraging beginners and encouraging them to buy from there store.