Went to Bread Meats Bread in Glasgow last night (not to be confused with Burger Meats Bun round the corner, which is consistently fantastic). My old lady had a mega hangover and I'm a growing lad, so we ordered a massive pile of food and a jug of beer. I'd only really heard bad stuff about the place, and the food that rolled out was pretty much in line with that: a good concept served overcooked and cold. And the beer was unpleasantly warm. What the hell. My dining companion stared broken hearted at her burger after taking a bite. I soldiered on, because when you grow up with 7 brothers and 7 sisters, you don't mess about. Luckily, complaining gets you everywhere. She politely told them the burger was ding and the owner wanders over with a new one (which was marginally less burned to fuck, but at least hot) and informs us that all the food has been wiped off our bill. Good eggs. Shame their cooking is pants. Complaining!