iconAll times are GMT. The time now is 05:46. | Welcome to aberdeen-music! Please register for free in order to access all areas of the web site and to post on our forums.


» Forums » Other Forums » General Discussion » Broadband issues within denburn exchange

General Discussion Forums for all discussion about everything else non-music or scene related.

Reply
Page 1 of 3 1 23
 
LinkBack Thread Tools
Old 28-10-2009, 02:13   #1 (permalink)


miket1982 is on a distinguished road with 10 reputation points.

Profile
joined: Oct 2009
posts: 8

Default Broadband issues within denburn exchange
hi,

first post on here so please bear with me

i signed upto orange broadband 6 weeks and from the start have been getting dl speeds of 0.5mbps or lower. i am on the denburn exchange in aberdeen. i have spoken to their customer support and it has to said they are something special. they made me run around in circles for three weeks, which neither me or the wife enjoyed.

this thread will hopefully find out if anyone else on the denburn exchange is experiencing problems with dl speeds and if theres something we can do about. my sister also on the denburn exchange but with bt is experiencing lower than normal speeds (1000kbps) and i have noticed her ip profile is set to 4500kbps which is well below the max the exchange can take.

if there is anyone out there on denburn exchange please help by posting either a test result from speedtest.net or speedtester.bt.com cheers for looking
miket1982 is offline   Reply With Quote
Sponsored Links
Old 28-10-2009, 09:31   #2 (permalink)

 
Le Stu's Avatar

Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.

Profile
Male
location: Northern internerts
joined: Oct 2007
posts: 1,585
talents: I shake it ina jar

Default

Yeah, there's something wrong with your connection.
Le Stu is offline   Reply With Quote
Old 28-10-2009, 11:39   #3 (permalink)


miket1982 is on a distinguished road with 10 reputation points.

Profile
joined: Oct 2009
posts: 8

Default
yeah guessed that. i have been on the phone so many times to orange made the biggest mistake swapping to them now they say it could take months to get me on a normal connection they say that the exchange is full and i am in a quee at the mo.

well my sister is on the denburn exchange and she is on bt and getttin a rubbish 1-2mbps and her ip profile is set to 4500kbps which is low.

can you run a test at Test Result and see what results your getting through also any info from the modem as well
miket1982 is offline   Reply With Quote
Old 28-10-2009, 11:50   #4 (permalink)

 
Alkaline's Avatar

Alkaline has much to be proud of with 1094 reputation points.
Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.Alkaline has much to be proud of with 1094 reputation points.

Profile
Male
location: Aberdeen
joined: Aug 2003
posts: 7,277
bands: Genevieve, Amaeru
talents: Vocals/Guitar/Bass

Send a message via MSN to Alkaline
Default
I would like BT to admit that there is a problem here because it's getting pretty tiresome.
Alkaline is offline   Reply With Quote
Old 28-10-2009, 11:54   #5 (permalink)

 
Le Stu's Avatar

Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.

Profile
Male
location: Northern internerts
joined: Oct 2007
posts: 1,585
talents: I shake it ina jar

Default
Download speedachieved during the test was - 5714 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7648 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps

What info from the modem are you looking for?
Le Stu is offline   Reply With Quote
Old 28-10-2009, 11:59   #6 (permalink)

 
droid's Avatar

droid is a helpful contributor with 31 reputation points.droid is a helpful contributor with 31 reputation points.

Profile
joined: Apr 2009
posts: 320

Default
I'm in Rosemount and i'm having no problems with my connection!
droid is offline   Reply With Quote
Old 28-10-2009, 12:03   #7 (permalink)


miket1982 is on a distinguished road with 10 reputation points.

Profile
joined: Oct 2009
posts: 8

Default
cheers guys for the fast response.

the info from the modem is the DownstreamAttenuation and the DownstreamNoiseMargin. this can help to get a rough idea how far from exchange etc you are.
miket1982 is offline   Reply With Quote
Old 28-10-2009, 12:08   #8 (permalink)


miket1982 is on a distinguished road with 10 reputation points.

Profile
joined: Oct 2009
posts: 8

Default
Quote:
Originally Posted by Alkaline View Post
I would like BT to admit that there is a problem here because it's getting pretty tiresome.
i know there has been a lot of trouble with this exchange in the past. i used to be with aol and never ever had speed issues its just cause bt are selling to many ipstream connections to companies like orange who then sells to too many customer in turn making a lot of customers with a slow connection speeds etc.

do any of you getting slower than normal connection between 6 and 11 as well??
miket1982 is offline   Reply With Quote
Old 28-10-2009, 12:18   #9 (permalink)

 
WoodyRATM's Avatar

WoodyRATM is well respected with 70 reputation points.WoodyRATM is well respected with 70 reputation points.WoodyRATM is well respected with 70 reputation points.

Profile
Male
location: Cybertron
joined: Feb 2006
posts: 1,421
bands: Only 1 now. Some weird Dancey/Rocky one.
talents: Bass and Vocals mainly

Default
Quote:
Originally Posted by miket1982 View Post
i know there has been a lot of trouble with this exchange in the past. i used to be with aol and never ever had speed issues its just cause bt are selling to many ipstream connections to companies like orange who then sells to too many customer in turn making a lot of customers with a slow connection speeds etc.

do any of you getting slower than normal connection between 6 and 11 as well??
Do orange throtlle you at peak times?
WoodyRATM is offline   Reply With Quote
Old 28-10-2009, 12:20   #10 (permalink)

 
Le Stu's Avatar

Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.Le Stu is a splendid one to behold with 767 reputation points.

Profile
Male
location: Northern internerts
joined: Oct 2007
posts: 1,585
talents: I shake it ina jar

Default
Quote:
Originally Posted by miket1982 View Post
cheers guys for the fast response.

the info from the modem is the DownstreamAttenuation and the DownstreamNoiseMargin. this can help to get a rough idea how far from exchange etc you are.
Line Attenuation (Up/Down) [dB]: 19.5 / 35.0

SN Margin (Up/Down) [dB]: 21.0 / 7.5
Le Stu is offline   Reply With Quote
Reply
Page 1 of 3 1 23

Bookmarks

« Previous Thread | Next Thread »
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Trade/Part Exchange: Fender Aerodyne Jazz Bass CIJ Huw Equipment 30 31-07-2009 13:06
2 x Razorlight Tickets - Edinburgh Corn Exchange - Sunday 16 November calumunderkills Tickets 3 07-11-2008 13:29
Lostprophets Edinburgh Corn Exchange Last_Train_Home Gigs & Event Announcements 0 18-08-2006 23:08
Gig bag wanted - exchange for hard flight case Lucky Rathen Equipment 11 30-04-2006 00:38
Manics Corn Exchange Tickets NARC Music Discussion 24 05-02-2005 15:59