Quote:
Originally Posted by Carrots Gladstone They won't do this - well my bank wouldn't anyway.
I eventually paid off a credit card a few years ago, with a credit balance (can't even remember why I had credit) of less than £1.
It gained interest over a few years, and was sitting at 91p.
I eventually phoned them a month or two ago to cancel the account completely - I hadn't had the actual card for years, and it was just an extra bit of paper coming in the post every now and again that I didn't need.
Because it had been so long, I didn't know any of the security passwords or anything for dealing with it over the phone. Well that's not true actually - they asked me about 7 questions and I got 3 or 4 right, but they wouldn't do anything about it because I'd got a few wrong.
My mate works for Clydesdale Bank so I asked if he could deal with it which he did. I said in no uncertain terms that I wanted that 91p back, and didn't want the Clydesdale to pocket it (because I hate the bastards...).
Anyway, he dealt with it and phoned me back saying the guy in the credit card department said it wasn't worth posting a cheque out for 91p so they were just keeping it. "It's not a big deal, if you're worried about it I'll give you a pound." was his comment.
I'm not bothered about the 91p I just didn't want Clydesdale to get it. I'm sure they do similar things to many many customers, making themselves a tidy little profit. They'd made more than their money off me on that fucking credit card, and I wanted that 91p. The bastards. |
that's a bit cheeky. even if it's only 91p it's still your money, not the banks and they should write a cheque for it. you should've spoken to a manager about that, or at least written a stern letter. i got 70p back for a customer the other day and while they weren't fussed, i was of the opinion that it was 70p they were due and they should get it back regardless.