Lost Passports (Courtesy of the Royal Mail) - aberdeen-music

Wax · 11-11-2006, 13:23

Anyone ever lost a passport 7 days before they go on holiday? Sorry, I'll rephrase has the Royal Mail ever lost anyone's passport?

Not only did the postman put the wrong date last Monday (8th Oct?!), he'll also failed to record the ID number of the letter (Recorded Delivery), so it's untracable.

Spoke to at least 3 members of RM call centre/sorting office staff, who all seemed to have been trained to the same incompetent level to say the line "if you had the ID number then we could trace it". Well fucking done. You must have been top of your class.

Now we have 7 days to get a new passport and a new visa from the India High Commision. These processes normally take 2 months at least.

Anyone ever managed this feat, and if not anyone ever sued the Royal Mail for losses?

11-11-2006, 14:01

Quote:

Originally Posted by Wax

Anyone ever lost a passport 7 days before they go on holiday? Sorry, I'll rephrase has the Royal Mail ever lost anyone's passport?

Not only did the postman put the wrong date last Monday (8th Oct?!), he'll also failed to record the ID number of the letter (Recorded Delivery), so it's untracable.

Spoke to at least 3 members of RM call centre/sorting office staff, who all seemed to have been trained to the same incompetent level to say the line "if you had the ID number then we could trace it". Well fucking done. You must have been top of your class.

Now we have 7 days to get a new passport and a new visa from the India High Commision. These processes normally take 2 months at least.

Anyone ever managed this feat, and if not anyone ever sued the Royal Mail for losses?

lots of driving

if its a british passport you can drive down to glasgow and get one the same day, have to book an appointment first

Wax · 11-11-2006, 14:23

Yeah, we phoned the Passport Service but they said it could take 7 days since it's not a renewal but a new passport - you have to hand in your old passport for it to be a renewal. We have an appointment for Monday morning. The girl on the phone said it all depends on the examining officer and if he's in a good mood then the application might go through faster. Is that official policy is it? Why are there so many tossers in jobs like these?

The India High Commision is even worse. Their emergency phone number just gives opening times of their Edinburgh, London, etc. offices.

I can't believe the hassle involved with losing your passport. I wish some of these fucks were a bit closer than at the end of the phone line.

Imagine putting up with these calls everyday of your working life that as a result you don't even hide the fact you don't give a shit when someone's trying to explain how their holiday is facing ruin, as well as the money wasted.

And as for closing at 12.30pm - why even bother fucking opening?

Bux · 11-11-2006, 14:24

Get a tatoo of your passport?

Wax · 11-11-2006, 14:26

I was waiting for the first sarcstic remark. I'll tell you what, why don't you try going through airport security with a tattoo of your passport and we'll all follow suit.

black_matter · 11-11-2006, 14:30

That's a real bollocks situation for you man, sue the bastards.

Wax · 11-11-2006, 14:57

I'll update on Monday after we've been to the passport office (and spoke to India HC). It's not actually my passport, it's my girlfriend's.

Bux · 11-11-2006, 15:05

Quote:

Originally Posted by Wax

I was waiting for the first sarcstic remark. I'll tell you what, why don't you try going through airport security with a tattoo of your passport and we'll all follow suit.

I feel for ya man, I really do. And I hope it gets sorted oot sooner rather than later.

I reckon the tattoo thing would work... Even if it was henna, could they say anything?