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Old 21-10-2004, 21:47   #1 (permalink)

 
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Default 02 - Crap Service Anyone?

My phone has been mucking up the last two months, I've been told 02 are having problems. I got £2.50 free when my top up came a day late. Now I got a text today saying I'm getting free calls on Sunday to any network as part of being with 02. The last two months I've had people phone and my phone not even receive the call, then me sending texts to people and they not getting them or getting them a day late. People have sent me texts too that I've never received.
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Old 21-10-2004, 21:54   #2 (permalink)

 
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Answer- change to a different network.
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Old 21-10-2004, 22:01   #3 (permalink)
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My work phone is on O2 and I've never had any problems, its work fine all over the UK and as far afield as Kazakhstan. (Although thats not O2, it is their agreements which allows it.) They are OK. Better than 3 in any case they suck
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Old 21-10-2004, 22:12   #4 (permalink)
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Quote:
Originally Posted by Mouse
My phone has been mucking up the last two months, I've been told 02 are having problems. I got £2.50 free when my top up came a day late. Now I got a text today saying I'm getting free calls on Sunday to any network as part of being with 02. The last two months I've had people phone and my phone not even receive the call, then me sending texts to people and they not getting them or getting them a day late. People have sent me texts too that I've never received.
I got that top up problem too! but I keep getting extra money on it though. Like I woke up and had 3p extra credit one morning. strange
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Old 21-10-2004, 22:16   #5 (permalink)

 
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i got money added to my account as well was kinda wondering why
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Old 21-10-2004, 22:17   #6 (permalink)

 
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i was on o2 but i had soooo many problems so i changed to virgin and wouldnt go back

i have a brand new, unopened virgin simcard if you wanna buy it off me
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Old 21-10-2004, 22:19   #7 (permalink)

 
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i couldnt top up at all for about a week with my O2 phone.
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Old 21-10-2004, 22:50   #8 (permalink)
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I'm with o2. I've never had any problems and i'm getting free calls on Sunday too.
How exciting!!!!

hmm..
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Old 21-10-2004, 23:50   #9 (permalink)

 
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My flatemate bought a topup today and it still hasn't gone through. Hoping there's not a repeat of that pain in the arse top up fiasco. After that I bought bolt ons, because I had to go 2 days with 20p on my phone, so now it doesn't matter if I get back down to 20p, because I still have another 200 free messages left...
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Old 22-10-2004, 04:37   #10 (permalink)

 
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how come i haven't got free calls?

o2 are fine anyway, okay, so the top up line was broken for ages and they shafted us loyal customers when they put the call prices up at the weekend (and 2p extra for texts..), but all in all, i've been with them for over 3 years and never had a problem. i was on vodafone before that, though.

and uh, who remebers back in the day when texts were free?
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