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[Bigsby]

Originally Posted by Hog

The classic one was a PC World guy telling me that I needed insurance for a scanner because of the salty air in Aberdeen That took the biscuit.

lol. These fuckers will try anything. Isn't there someone on here that used to work for them but got sacked for refusing to fleece people?

[Adam Easy Wishes]

Originally Posted by Bigsby

lol. These fuckers will try anything. Isn't there someone on here that used to work for them but got sacked for refusing to fleece people?

I think he surfaced on the 'Shitlist' thread.

[scottST]

Originally Posted by Bigsby

lol. These fuckers will try anything. Isn't there someone on here that used to work for them but got sacked for refusing to fleece people?

That was me, but i never got the sack. more like i legged after they started moaning about my "sales performance", which would have ended up as a disciplinary. Fuck that, I'd rather see someone right (and 99% of the time I did, one way or another during my time there) and getting what THEY want and to be happy with it, rather than the shit they try to make you pull.

They got on at me for not forcing the stuff in question on people that didn't need it; in the words of the managers, i wasn't "helping" the customer.

By helping, they mean take £10-20 a month off of the poor soul for "insurance" that they'll probably never ever use, try to charge them £80 for a "tech friend", which is basically the same fucking thing as the insurance shit, and to constantly hound the people in the shop to buy something that ISNT a laptop (so that they get a better markup percentage and therefore a higher bonus). They couldnt give a fuck what computer you take, as long as you take some kind of contract with it.

Any sale that didn't have insurance and antivirus and shit tagged onto it was registered, and you had to give a written reason as to why the customer didn't want those things. The people who probably could have done with those things, I did honestly suggest to try them out even for a week or two, but never forced them to take them or die in the way that pc world wanted.

it disgusts me, i hope DSG go under. i'd laugh.

[jester1470]

We were buying a laptop from in there and were just paying for it when the assistant started claiming I needed to get insurance and extended warranty, his argumenet was that Vista want very stable etc etc, so i just stood up and said "If it's so unstable that we must have this backup, I don't want it", walked out and have never been back, bunch of bastards.

[scottST]

Originally Posted by jester1470

We were buying a laptop from in there and were just paying for it when the assistant started claiming I needed to get insurance and extended warranty, his argumenet was that Vista want very stable etc etc, so i just stood up and said "If it's so unstable that we must have this backup, I don't want it", walked out and have never been back, bunch of bastards.

my advice - just tell them to piss off. outright, point blank. it works a fucking treat. just say what you want, take none of their bullshit, and get out.

i'd say go somewhere less bollocks to buy a computer, but all the big name stores are the same. i've never been to any of the independent computer stores around here, but for me the best bet is to build your own PC, or, as i did, lose all faith in computers and buy a mac.

[WoodyRATM]

Originally Posted by scottST

buy a mac.

Where did you buy it from?

[scottST]

i got it from work, after i'd been there about a fortnight :p

it was funny, when i got it they were like "so yeah, you'll take the insurance then etc will you?"

and i just laughed, should have seen the look on their faces. it was like i'd shat on their trousers or something.

[Pierre Von Mondragon]

Originally Posted by scottST

it was like i'd shat on their trousers or something.

I believe that is more socially acceptable than PC World's sales practises.

[Le Stu]

Originally Posted by jester1470

We were buying a laptop from in there and were just paying for it when the assistant started claiming I needed to get insurance and extended warranty, his argumenet was that Vista want very stable etc etc, so i just stood up and said "If it's so unstable that we must have this backup, I don't want it", walked out and have never been back, bunch of bastards.

Hahaha! Losers. I try and buy every piece of electrical and computer hardware online these days. Apart from usually being cheaper, I don't have to stand there nodding through my gritted teeth at their pathetic lies and unwanted gimmicks.

The only time I regretted not getting extra coverage was when I bought my Powerbook. After an unfortunate accident with a dog, I found out that tier 3 drop damage costs $1200 to repair. So, Apple Care is definitely worth it if you have a Macbook.