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[Rachie]

Need some opinions. I've decided to finally get off my arse and change my broadband provider - a change from BT Homehub bleeding me dry, currently plumbing my wallet to the tune of £23/month and I've had enough.

Obviously the cheapness of Virgin and Tiscali are making them front runners, but I really want to hear from folk who have used them and find out what their experience has been like?

I don't want to change to a reasonable price for a crap service...

Any thoughts? If I can pay less than £15/month for 8MB with unlimited download limit I'll be dancing...

[Scorge]

Currently using Zen, 25 bucks a month with a 20Gb allowance.

Not the cheapest, but I've had virtually no downtime, no connection problems, and their service is great.

[Frosty Jack]

I would absolutely recommend Plusnet.
Home Broadband < PlusNet | Home Broadband Internet Packages UK
I've been with them for years with no problems ever.
Not sure about Virgin, but I'd avoid Tiscali for sure. You get what you pay for.
N.B. If you go for Plusnet, let me know first so I can get the £30 referral reward...

[Stripey]

You won't get unlimited download anywhere, all the ISP's are doing traffic shaping and if you buy an "unlimited" plan they definately will be fucking around with your speeds at peak hours and threaten to cut you off if you hammer it too hard.
It's probably more economical, depending on how much you're downloading per month, to get a limited plan for cheaper and just make sure you don't go over the usage limit.

Don't worry anyway, this is what it's going to be like in the near future :

[Aaron_Robertson]

Welcome to Freedom2surf

Freedom 2 Surf.. Expensive but excellent speeds!

[Rachie]

I'm already paying £23/month - the whole reason I'm changing service is because of the cost, so I'm certainly not paying £25/month! BT haven't caused me any major problems and I'm happy with the standard of service, just not the money it's draining from my account.

Has anyone actually used Tiscali? Or has it just been word of mouth that's deemed it shite?

[Aaron_Robertson]

Tiscali have been experiencing server problems as of late..(Possibly Resolved Now)

BUT

People do bad mouth it alot.. I have had first hand experience with it.. Ive set up some of my friends on tiscali out of 4 of them only one of them have major issues but we still cant figure out if its their phone line or the actual connection.

With Unlimited downloads its not actually what you get! yes in theory you get unlimited downloads but if you are a HEAVY usage user your ISP will start closing ports to slow you down a bit.. so ive heard (I dont download enough to know)

Usually with "Cheap" ISPs you get what you pay for..

And with Tiscali just now your getting your free wireless router... which they havent done in the past..

People on here will be disagreeing but if you want a cheap but decent service tiscali should do you fine!

Just avoid AOL is what I say

[daveofficer]

alot of people are probably on tiscali and don't even know it as many companies buy their broadband from tiscali and resell. we're moving from pipex homecall(now owned by tiscali and previously resellers of tiscali broadband) to sky because they're inept and expensive.

[Johnny Mac]

I'm on tiscali.

It's ok.

£10 a month.

Does the business for me.

[Metarie]

I'm on Tiscali too, only problems I have are occasionally the t'interweb won't connect but I think that's mostly down to my shoddy wiring system rather than the server. Either way, restarting the computer sorts it out.
Thing with internet providers other than BT is that you often have to pay line rental to BT in addition to the ISP, so even if the internet is cheap, you have to add on another £10 a month for line rental, it can be a bit deceptive.