you won't get an unbiased comment. everyone will just tell you to get the ones they like.
to be honest though, both are good and you should pick it based on the exclusives available on each platform. you should be able to get your xbox replaced as i believe they have a two year warranty for certain faults. try taking it back to where you bought it from too and see if you can get an exchange.
alternatively, buy a wii.
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