Thanks, yeah I've tried resetting it but nothing happens I don't think it can hold a charge anymore. First problem I had was it freezing whilst flicking through songs so I removed all music from it then added it back on which seemed to work for a while. PC World are not very helpful at all, they treat you like you have done something wrong. The trouble I found with them that if it is the battery they want to charge £79.99 when I know other places especially online services will replace battery for cheaper.
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