Quote:
Originally Posted by Metarie
But I do think that the punters are partly to blame. If you stopped getting the brochure delivered, then use the website or phone them up to renew the subscription. It's easy to say that they dub their own grave, but how many of you actually made an effort to try and help it?
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Erm...the Lemon Tree was a business. Trying to make a profit. Those are the basics, right? Therefore the Lemon Tree needed to promote and sell its product to customers in order to yield this profit, right?
If this is the case, we, the customers, have no obligation at all to "make an effort to help it". The
Lemon Tree has to sell the product to
us. I always felt there was an insular approach to the way the Lemon Tree marketed and promoted its products, and frankly, you have just highlighted this completely.